Tata SKY DTH TV service review

Just wait till the rains!!!

ur happiness will be screwed BIGTIME!!!

Very good and entertaining review.

nice review mate…

It’s good for a start, but now that they have been in operation for over a year, they really need to expand their offering. How about a box with a built in DVR to allow you to record the programs you want to watch later? Introduce that, Tata sky and you’ll have me as a subscriber in a jiffy.

but now-a-days they have started to block channels & give them only as add-ons…… which is a very nasty money extracting gimmick!!!!!!

i just bought a In2cablenet SET TOP BOX a couple of days earlier.
Satish, you should have posted it few days earlier!

They(SET TOP BOX) promised me digital quality picture and sound.
Though the quality is digital, I get scrambled picture and sound with that ‘creech-creech’ sound once every 10 seconds. That not what I paid for.
Also many times I get this ’7-Bad signal or no signal. Contact cable operator’.

I paid Rs. 1350 (onetime) for the instrument and now have to pay Rs. 280 per month till CAS is activated here(Thane). After that Rs.5 taxes per pay channel. But seeing the Tata Sky family pack, I am tempted to buy Tata Sky.

Really, I won’t have bothered Rs. 4000 Rs. 250 monthly packages for what Tata Sky is offering.

After going through these 3-dishtv,sky and sun,i have selected sun dth as it is cheaper and bundles all malayalam channels and in total 75 channels as of now 15FM audio channels.
My advice is,if you are not a sports viewer(even DD is bundled though),you are a Malayali or a Kannadiga,dont waste ur time with sky or dishtv-straight grab sun dth for Rs.2000/- which acc to me is a steal of a deal even it is better to know that sun & tata sky are in collaboration and you can expect all those tata sky exclusive to land on sun dth @ reasonable,cheap prices soon.so,I feel sun dth is better,if at all now it is restricted to south India. by the way,best of Luck with ur sky experiance!my bro-in-law is using it in blore and he is very satisfied.but he is subscribing @ Rs350/- which is too much IMHO

The 300 Rs package is what I really desire! The Rs 350 package has just some more South Indian Channels which I really don’t need. I’m loving my package and am very content with the picture and sound quality that I get.
Works equally well even if you have a relatively older TV.

The only problem I see is that the call center guys are really lame (though you’ll seldom need em).

Author may be one those “lucky chaps” who has not tested the real behaviour of Tata Sky customer care. Many of the blogs I have read about Tata Sky has given me the impression that I am not the only one who is facing the heat of non-cooperative movement of their customer care helpline. Everytime, they place a slot for installation, they are bound to default for one or the other reason. Their engineer just do not appear on the scene and their system are updated with imaginative words, like “probem with local cable operator”. “not able to contact”, etc. Repeatative consultations has not annoying me beyond expecatation I am looking for the forum wehre I can write about my experience and let other “new comers” to know about the trap. You will pay Rs 4000/- for the full installation and then you will have to wait forever to get the installation done. Their slogan is correct in the way: “isako lagaa daalaa to life jindaa jalaa dalaa”. What else to write.
Thanks

Please post your experiences after 1 year.

your rating will be 1/10

you are in honeymoon phase i guess, geeeeezzzzzzzzzzzzz

I am borade from aurangabad maharashtra had purchased tata sky on 30th january & after 14 days the activation has not been done. the person claim that Rs.1000 voucher had been issued to us but fact is we don,t know about voucher & never seen it & nothing discussed with him what to do with it. only he came to me given digicom & collect cheque. if he could given voucher there must be discussion about how to recharge & when to recharge. i wake up after disconnected the service.

Bought tata sky in SEPTEMBER 2007 with the scheme of 6months free for Rs.4000. Thinking that all the channel will be available. After that Tatasky started reducing the no. of channels by putting tem into packages like lifestyle silver life style gold , sports package etc.for this you have to pay more (appx. 40-50rs per package)This is making fool out of people. Buy reducing their price to Rs.260/ they have infact increased the price.For example.. If I opt for Super saver pack it would cost me Rs.260. without the channels which are in lifestyle silver and life style gold and sport gold pack. Now if I want to see all the channel I have to pay Rs.30 per package that make another 90Rs for all 3 packages so the total comes to RS260+90=350per month.And all the packages have some important channels like lifestyle silver has BBC in it. And what about the people who bought tatasky under diff. scheme. Like I bought it under 6months free. Tata sky is chor The suck. I am getting it removed Secondly there is a lag in tatasky. And also some stupid numbers keep on apprearing right in the middle of the screen.

Tata Sky DTH – Is this NOT Shameless Cheating

1. To us the Brand “TATA” means the following –

• “ Ethical Business Practices”
• “TRUTH” as propagated by Gandhiji
• Brought images of Jamshedji Tata, JRD Tata and Ratan Tata in front of one’s eyes. These are the people who have all their life signified Customer Care at its Best.

2. Alas, despite Ratan Tata having used the words “ Promise is a Promise” at the launch of the Nano, it does not seem to be happening so in the case of other Tata Group Coys. A recent case in point is the TATA SKY DTH.

3. Out of nowhere, it decided to take off Star Sports / Star Cricket/ ESPN/ Ten Sports/ BBC World / BBC Entertainment/ Active Sports out of our already being paid for Bouquet of Channels. Just about 24 hrs notice. No intimation through any means – No E Mail, No Yellow Envelope Alert. Just an insignificant Ticker on the TV Screen run over a short period of time. It then classified tis deletions as a separate to be paid for Bouquet of Channels. .

4. In any case, when we have already subscribed to a Package, the DTH provider just cannot change the content of the Bouquet and lay down that it has since become a separate Pay Channel. Also, this word Pay Channel is being used to hoodwink us. When we pay Rs 300.00 plus a month, as far as we are concerned, all are pay channels. What the Service Provider pays is his problem.

5. To add insult to the Injury, they have highlighted that a corresponding amount will be reduced from the Monthly Subscription. Also, Tata Sky is trying to project as to how concerned it is about their Customers by giving them the Freedom to choose their Programmes and giving them an option to reduce their Monthly Bill.

6. Tata Sky thinks that every-one is a Fool and will fall for such Gimmicks. Now this requires going in some detail. It would have been all-right in case the reduction in the Quantum of Subscription would have corresponded to the cost that is now required to be paid to take these Channels afresh. It is not at all so. For example, a sum of Rs 40.00. has since been reduced in the monthly subscription by Tata Sky for taking off BBC( 2 Channels), Star Sports, ESPN, Star Cricket and Ten Sports.

Now, if one has to take these Channels afresh, the following will have to be paid for –

Star Sports/ ESPN/ Star Cricket – Rs 40.00 p.m.
Ten Sports – – Rs 15.00 p.m.
BBC ( 2 Channels) – Rs 30.00 p.m.
_________________________________________-
Total – Rs 80 .00 p.m.

This means an additional expenditure of Rs 40.00 p.m.

7. After this Blatant Cheating, Tata Sky is claiming to be a Champion of Customer Care.

Please do not miss the following on http://www.tatasky.com.

“Tata Sky Ltd. reserves the right to add or drop a channel/ package/ service from any package and/or change the package rates.”

I just cannot even comprehend that A TATA Group Coy can stoop to such LOW EBBS.

Would the TRAI please step in.
Would some Consumer Organization please take it up with a Consumer Court.

Pratima Gupta

My name: Ambarish parwekar

Subs ID no:1002264479
Complaint no: 1-2183341576

I have switched to the tata Sky from our local Cable TV operator for obtaining world class service as claimed in the advertisements. the world class service is to be in terms of quality as well as prompt account renewals / breakdown maintenance.
However now the confidence in Tata Sky has been lost.i had registered a complaint that my set top box was unable to recive signal on 14 Sep 08. it was promised that within 24 hours that is by 15th sep my defect will be rectified. Today as on 17 Sep 08 also no one has turned up to rectify the defect.

I have two senior citizens in the house for whom the only source of entertainment is the Television especially since they are unable to move out of the house. In such a situation non availability of the television even for short duration affects their morale. In fact the tataksy connection was taken just for them so that they have continuous availability of their favourite channels. Since last four days, non availability of the Television has affected them adversely.

Their morale has gone down. They feel that tatasky with their prompt service could not be at fault and we are not registering the complaint on time. In other words “Poor service” of Tatasky is causing Domestic misunderstanding.

I hold tatasky solely and wholly responsible for the above agony. It is high time that educated customers as we shift to better operators (especially with two other giants in the market, Dish and Reliance).

I know this mail is going to fall on “Deaf ears” . But then I have no other option but to be at the mercy of your Service engineers.

I wish had better service.

To all people posting complaints here.
This website has nothing to do with the Tata’s. This was my own personal review of their service. Please do not associate this harmless blog with whatever kind of service you might be receiving.

Would any one tell me airtel claims that it does not have any interruptions during rain.How much truth is there in it..?pLzz anyone answer

Amby, yours could be one off case. I have had excellent experience with tata sky. They were very prompt in attending all my issues till date. And even our friends who are using tata sky, never faced any such problems.

@Apar
Same here. Even all my friends are happy with Tata Sky.

Overall Tata Sky is definitely better in comparison to other DTH players especially in terms of customer service.

M using Tata for a long time now and it is working great for me. The customer care guys were very resourceful and promt while handling any issues i had in the past. M happy with the quality of product and service offered by tatasky.

i have used tatasky and is very much satisfied with their service. So m considering to upgrade it to plus. Its a good thing they have 40% off for tata users. M quite excited about the whole pause and rewinding live TV, will make life so much easier.

It is a good review. I have been using tata sky for past 7 months and found the service to be good.

A good review mate! Short and sweet!